Below are frequently asked questions, you may find the answer for yourself.
We offer multiple shipping methods, including Free Delivery (1-14 business days), USPS Priority (1-3 business days), and USPS Standard (2-7 business days). Instant delivery via email is available for digital items.
Yes, digital products are delivered instantly via email worldwide. Physical shipments are currently limited to the U.S.
Physical delivery takes 1 to 14 business days depending on the shipping method selected. Digital products are delivered instantly after payment.
Yes, contact us immediately at genuinekeylicenses@gmail.com before the item is dispatched.
We accept all major credit/debit cards and PayPal.
Yes, our website uses SSL encryption and secure payment gateways to ensure your data is protected.
Currently, we do not accept crypto or wire payments. We're working on expanding our payment options.
Select your product, add to cart, and proceed to checkout. For digital products, you will receive the license key and download link via email.
If your order hasn’t been processed or delivered yet, contact us as soon as possible at genuinekeylicenses@gmail.com.
No, but having an account helps you track your orders and manage downloads.
Tracking information is sent to your email after shipment. For digital products, check your inbox for license and download instructions.
Please refer to our Return Policy for eligibility. Digital products are non-refundable once delivered and activated.
Check your spam or promotions folder. If it’s not there, contact us immediately.
You can contact our support team at genuinekeylicenses@gmail.com or visit our Support Page for step-by-step guides and assistance.
Yes, email us with your order details. We’ll verify your activation status and help resolve any issues.
Yes. We provide installation instructions and also offer live support via phone or remote connection for guided setup.
Yes, we offer support through phone, email, and remote access. You can reach us at genuinekeylicenses@gmail.com or request a call for direct assistance.
Our products are digital. You will receive your license key via email, along with instructions for installation and activation. Physical USB installers are optional for some bundles.
Instant delivery for most products. Keys are usually sent to your email within 1–10 minutes after successful payment. USB orders will be shipped within 1 business day.
Absolutely. We offer free technical support by phone, email, or remote assistance to help you activate and install your product successfully.
Most licenses require an internet connection for online activation. Some products support phone activation if you're offline—just contact us.
GenuineKeyLicenses is a trusted provider of 100% authentic digital software licenses for Windows, Office, and other essential tools. We offer fast delivery, affordable prices, and lifetime activation guarantees.
Yes, all our licenses are genuine and legally sourced. We are committed to providing legitimate digital licenses that comply with Microsoft’s terms and conditions.
Each license clearly states how many devices it supports. We offer both single-use and multi-PC licenses—check the product description for details.
If you haven't used the key yet, contact us immediately. We’ll help you exchange it for the correct version or issue a store credit.
Yes. We provide upgrade keys specifically designed to convert your current version (e.g., Home to Pro) without losing data.
All our licenses are one-time purchases with lifetime activation. You pay once—no monthly or annual subscriptions required.