Return Policy – GenuineKeyLicenses

At GenuineKeyLicenses, customer satisfaction and transparency are core to our mission. Please read our return policy carefully to understand your rights and responsibilities when making a purchase on our website.

Digital Products

Due to the nature of digital software licenses, all sales are final once the license key has been delivered. This policy is in place to prevent fraud and unauthorized use of software keys.

✅ We do not accept returns or exchanges for digital products under the following circumstances:

• The license key has already been delivered via email or customer account.
• The key has been activated or attempted to activate.
• You have purchased the wrong product or edition by mistake.

❗ If you experience an issue with activation, our technical support team is available to help you resolve it. In most cases, problems are due to installation errors or version mismatches, not the key itself.

📌 If a license key is found to be faulty, we will:

• Verify the issue internally.
• Replace the key at no extra charge after validation.

Physical Products (e.g., USB Installers, COA Stickers, Boxed Licenses)

We accept returns for physical items only if they meet the following conditions:

• The return request is made within 14 days of delivery.
• The item is in its original, unopened, and unused condition.
• The return shipping is paid by the customer unless the item was defective or incorrect.

📦 To request a return for physical products, contact us at: 📧 genuinekeylicenses@gmail.com 📞 +1 (305) 896-1926

Once the return is received and inspected, a refund will be issued to your original payment method within 3–7 business days.

Incorrect or Duplicate Orders

If you accidentally place multiple orders or purchase the same product twice, contact us within 24 hours. We will review the transaction and may issue a refund or credit if the keys have not been sent.

Fraud Prevention & Abuse

We actively monitor all transactions for abuse. Any fraudulent claims, chargebacks after successful activation, or misuse of keys will result in:

• Immediate account suspension
• Reporting to relevant platforms (eBay, PayPal, banks, etc.)
• Legal action if necessary

Contact Us for Help

We are here to support you with any licensing or activation issue. Please contact our customer service team for assistance before initiating a return or dispute:

📧 genuinekeylicenses@gmail.com
📞 +1 (305) 896-1926

We appreciate your trust and cooperation.

Thank you for choosing GenuineKeyLicenses.